At HDFC ERGO, we assure best in class service to our valuable customers. However, if you wish to bring any instance to our notice, please feel free to get in touch with us:
For more information on registering complaints /grievances please contact the nearest HDFC ERGO office
Click here to get the
branch wise list of our customer grievance officers.
For lack of a response or if the response provided does not meet your expectation, you can write to: grievance@hdfcergo.com or click on Submit your grievance. After
examining the matter, final response would be conveyed within a period of 15 days from the date of receipt of your complaint on this e-mail id.
We have a dedicated desk to cater requests for:
1. Senior Citizens - We request
our senior citizen customers to Call us on - 022- 6242-6226 or write to us at seniorcitizen@hdfcergo.com
2. Women - We request our Women customers to Call
us on - 022-6242-6255
3. Grievance - For any grievance, you can also call us on our toll-free helpline number - 18002677444 (operational Monday to Saturday from 9 AM to 6 PM)
In case, you are not satisfied with the decision/resolution of the above office, or have not received any response within 15 days, you may write to: cgo@hdfcergo.com
Email usIf your grievance is not resolved at the above escalation levels, you can approach the Insurance Ombudsman for next level redressal. Click below to find the Insurance Ombudsman contact list.
Click contact details
Car Insurance 
Bike/Two Wheeler Insurance 
Health Insurance 
Pet Insurance
Travel Insurance 
Home Insurance 
Cyber Insurance 
Third Party Vehicle Ins. 
Tractor Insurance 
Goods Carrying Vehicle Ins. 
Passenger Carrying Vehicle Ins. 
Compulsory Personal Accident Insurance 
Travel Insurance 
Rural 
Critical illness Insurance 
